FAQ
This chapter compiles the most frequently encountered issues and their solutions when using VoxVer Launcher. If your issue is not listed here, please refer to Crash Monitor or submit feedback via GitHub Issues.
Launch Issues
"Java not found" error on launch?
Cause: VoxVer Launcher cannot detect a valid Java runtime environment on your system.
Solution:
- Go to the Settings page and locate the "Java Settings" section
- Click the "Auto-Detect" button to rescan for Java on your system
- If still not detected, manually specify the Java path:
- Click "Browse", navigate to the
binfolder of your Java installation directory - Select the
java.exefile - Save the settings
- Click "Browse", navigate to the
- If Java is not installed on your system, download and install it from Eclipse Temurin
See Java Settings for details.
Game crashes immediately after launch?
Cause: There could be multiple reasons for crashing, including insufficient memory, mod conflicts, Java version mismatch, etc.
Troubleshooting Steps:
- Check the crash report in Crash Monitor to identify the specific error type
- Try the following solutions based on the error type:
| Error Type | Solution |
|---|---|
OutOfMemoryError | Increase the maximum memory setting to 4096MB or higher |
| Mod-related errors | Disable all mods and try launching, then enable them one by one to find the conflicting mod |
UnsupportedClassVersionError | Install a Java version that matches the game version |
| Native library errors | Reinstall the game version |
See Crash Monitor for details.
Launch button grayed out and cannot click?
Possible Causes:
- No game account selected -- Please add an account on the Accounts page first
- No game version installed -- Please install at least one version on the Versions page first
- Download or installation in progress -- Please wait for the current operation to complete
Account Issues
Microsoft login stuck?
Possible Causes and Solutions:
| Cause | Solution |
|---|---|
| Device code entered incorrectly | Double-check the device code displayed by the launcher and ensure it is entered correctly |
| Browser logged into the wrong Microsoft account | Sign out of the current Microsoft account in the browser and sign in with the correct one |
| Token retrieval delay | Wait patiently for 1-2 minutes; network latency may slow down token retrieval |
| Browser blocked | Check if the firewall or security software is blocking the browser from accessing Microsoft servers |
| Microsoft service temporarily unavailable | Try again later, or check the Xbox Live Status page |
Can I play on premium servers with offline mode?
No. Offline mode is only suitable for the following scenarios:
- Single-player games (Survival / Creative / Adventure)
- LAN multiplayer (when open to LAN is enabled)
- Servers that support offline authentication (very rare)
To connect to premium servers (such as Hypixel, 2b2t, etc.), you must use Microsoft authentication.
"Invalid token" after Microsoft login?
Cause: The saved access token has expired or been revoked.
Solution:
- Go to the Accounts page
- Remove the currently invalid Microsoft account
- Re-initiate Microsoft login (Device Code Flow)
- If the issue persists, check whether your Microsoft account password has been changed
Mod Issues
Installed mods not working?
Check the following list item by item:
- Confirm ModLoader is installed -- Go to the "Versions" page and check if the corresponding ModLoader (Fabric / Forge / NeoForge / Quilt) is installed for the target version
- Confirm mod type matches -- Fabric mods can only be loaded in a Fabric environment; Forge mods can only be loaded in a Forge environment
- Confirm game version compatibility -- Check whether the supported version listed in the mod description matches your installed game version
- Confirm the mod is enabled -- Check whether the mod's toggle switch is turned on in the instance details
- Check for dependency mods -- Some mods require dependency mods (such as Cloth Config, GeckoLib, etc.), so check the mod's description page
- Confirm file integrity -- An interrupted download may result in an incomplete mod file; try re-downloading
Modrinth download failed?
Possible Causes and Solutions:
| Cause | Solution |
|---|---|
| Network connection issues | Check whether your network connection is normal |
| Download source unavailable | Go to Settings to switch the download source |
| Blocked by firewall | Check your firewall or security software settings |
| Insufficient disk space | Free up disk space and try again |
| Repository service maintenance | Try again later; Modrinth occasionally undergoes maintenance |
About CurseForge
CurseForge integration is currently planned (API key pending approval) and is not available in this version.
Other
Where are game saves located?
The save location depends on your configuration:
| Scenario | Save Path |
|---|---|
| Default configuration | .minecraft/saves/ |
| Version isolation enabled | .minecraft/versions/<version-name>/saves/ |
| Using the instance system | saves/ folder within the instance directory |
| Custom game directory | <custom-path>/saves/ |
TIP
It is recommended to regularly back up your save folder to prevent accidental data loss.
How to completely uninstall VoxVer Launcher?
If you decide to uninstall VoxVer Launcher, follow these steps:
Uninstall the launcher program
- Uninstall VoxVer Launcher via "Programs and Features" in the Windows Control Panel
- Or run the installer and select the "Uninstall" option
Delete game data (optional)
- Delete the game directory (default
.minecraftfolder) - Note: This will delete all game versions, mods, saves, and configurations
- Delete the game directory (default
Delete launcher configuration (optional)
- Delete VoxVer Launcher's application data directory (usually located in
AppData/Roaming/VoxVer Launcher/orAppData/Local/VoxVer Launcher/)
- Delete VoxVer Launcher's application data directory (usually located in
Important
Before uninstalling, it is recommended to export important instances as a backup. See the export feature in Instance System.
Does VoxVer Launcher support macOS or Linux?
VoxVer Launcher currently supports Windows. macOS support is planned (ARM64 / x64 dual architecture), and Linux is also in planning. Stay tuned.
How to update VoxVer Launcher?
- Installer version: VoxVer Launcher automatically detects new versions and prompts you to update. You can also manually download the latest version from GitHub Releases and install it over the existing installation.
- Portable version: You need to manually download the new version and replace the files. It is recommended to keep the configuration files and only replace the program files.